Now accepting early-access partners

Every EMS claim,
justified.

AI-drafted medical-necessity narratives for EMS billing. Your biller reviews, edits, and submits — in 30 seconds instead of 15 minutes. No EHR migration. No workflow disruption.

Request Demo See How It Works

Built for EMS billing teams

Fire Departments
Hospital EMS
Private Ambulance
Municipal Services

See The Difference

Same claim. Two narratives.

A handwritten narrative gets denied for missing clinical elements. A Solace RCM draft cites the right criteria, in the right order, on the first pass.

Manual narrative — 15 min
Pt transported from SNF to ED.
Pt c/o SOB. BLS transport.
No further info documented.
Claim denied — insufficient medical necessity documentation.
Denied — missing clinical justification
Solace RCM draft — 30 sec
Patient transported from skilled nursing facility to emergency department for evaluation of acute dyspnea. Patient was bed-confined and required continuous oxygen during transport. Medical necessity established per CMS 42 CFR 410.40: patient could not be safely transported by other means.
Approved — payer-ready on first pass

The Problem

The narrative is the #1 reason
claims get denied.

Every transport needs a clinical justification. When billers write it by hand, quality varies, clinical elements go missing, and payers deny the claim. The cycle repeats for every single run.

15 minutes per claim

Billers spend 12–15 minutes writing each narrative by hand. At 50+ runs per day, that's 12+ hours of typing.

Inconsistent quality

Every biller writes differently. Some narratives are thorough; others are vague. Payers see the difference — and deny the vague ones.

Denials and rework

Missing clinical elements mean denied claims. Each denial means an appeal, more documentation, and delayed revenue.

How It Works

From run data to submission
in 30 seconds.

Solace RCM plugs into your existing ePCR and billing software. No migration, no new platform, no training day.

Connect your data

Solace reads NEMSIS data from your existing ePCR — ImageTrend, ESO, HealthEMS, or any NEMSIS 3.5 system.

AI drafts the narrative

The AI generates a payer-ready narrative with the clinical elements Medicare, Medicaid, and commercial payers require.

Biller reviews & submits

Your biller reviews the draft, makes edits, and submits. Total time: 30 seconds. Full control maintained.

Performance metrics

40-60%
Faster narrative writing
20-40%
Fewer claim denials
30 sec
Per claim, start to submit

Why Solace RCM

The narrative layer that fits
your existing stack.

Solace RCM is not an EHR replacement or a full billing platform. It's the AI layer that sits between your ePCR and your biller.

Capability
Solace RCM
Manual
EHR AI (ESO)
Works with any ePCR
✓
—
Locked
Payer-specific clinical logic
✓
Manual
Generic
Drafts in under 30 seconds
✓
12-15 min
~2-3 min
Biller retains full control
✓
✓
✓
No platform migration
✓
✓
Must switch EHR
Standalone (no EHR dependency)
✓
✓
Bundled

Solace RCM complements your existing tools — not replaces them.

Security & Compliance

Built for HIPAA from day one.

BAA-Compliant

Full Business Associate Agreement with every customer

Encrypted at Rest

AES-256 encryption on all PHI data stores

Audit Log

Every draft, edit, and submission fully tracked

HIPAA Hosting

Compliant infrastructure with SOC 2 controls

The amount of time our team spends on documentation has decreased significantly. What matters most is that our crews maintain complete control — they use it as a foundation to create accurate, comprehensive reports.

Early Access Partner

EMS Billing Manager

Request early access

Request early access.

We're launching with a small group of EMS agencies. See a demo, decide for yourself.

No spam. We reach out only when there's something to demo.