# Solace RCM > Every EMS claim, justified. AI-drafted medical-necessity narratives for EMS billing teams. HIPAA-ready, BAA-compliant, NEMSIS 3.5 input. Solace RCM is a pre-launch startup building an AI drafting layer that fits inside existing EMS billing workflows. We turn 15-minute hand-written medical-necessity narratives into 30-second AI drafts that the biller reviews, edits, and submits. Teams see 40-60% faster billing and 20-40% fewer denials without replacing their current ePCR or billing system. ## What we do - **Narrative drafting**: From PCR + run data, draft payer-ready medical-necessity narratives in 30 seconds. - **Biller review**: The biller stays in control. They review, edit, and submit. The AI never auto-submits. - **Layered, not replaced**: We layer into your existing stack — no ePCR or billing system migration required. - **HIPAA + BAA from day one**: Encrypted at rest, full audit log, NEMSIS 3.5 compliant input. ## Who it's for - US ambulance companies handling 50-500 transports per month - EMS billing teams drowning in narrative writing - Agency owners evaluating RCM automation - Compliance officers who want audit-ready documentation ## Proof points - 40-60% faster per claim - 20-40% fewer denials - 30-second narratives vs 15-minute handwrites - BAA-ready, encrypted at rest, full audit log - NEMSIS 3.5 compliant input ## Compliance - HIPAA-compliant - BAA-ready: AWS BAA filed; OpenAI / Vercel / Neon / Clerk BAAs scheduled before first pilot - Encrypted at rest (AES-256, customer-managed KMS) - Full audit log per draft (6-7 year retention depending on tier) - NEMSIS 3.5 input standard ## Contact - Email: hello@solacercm.com - Security: security@solacercm.com - Web: https://solacercm.com - Pricing: https://solacercm.com/pricing.html - Security & HIPAA: https://solacercm.com/security.html ## Status Pre-launch, accepting early-access waitlist signups. Production target Q4 2026.